Privacy Policy

At  QILILA ,  we know you care about how your personal information is used and shared, and we take your privacy very seriously. Please read the following Privacy Policy. By using or accessing our services, including this website, in any way, you acknowledge that you accept the practices and policies set forth in this Privacy Policy and that you consent to our collection, use and sharing of your information in the following ways.

What does this Privacy Policy cover?

This Privacy Policy covers our treatment of personally identifiable information (“Personal Information”) that we collect when you visit or use this website, but does not cover the activities of companies that we do not own or control or those that we do not own manage. We collect various types of Personal Information from our users, as explained in more detail below, and we use this Personal Information internally in connection with the services we provide. , including to personalize, provide and improve our services, to enable you to set up user accounts and profiles, to contact you, to respond to your requests for products and services. certain products and services and to analyze how you use the services. In certain cases,

We do not knowingly collect or knowingly collect personal information from anyone under the age of 13. If you are under the age of 13, please do not attempt to register for the service or submit any personal information about you to us. If we become aware that we have collected personal information from a child under the age of 13, we will delete that information as quickly as possible. If you believe a child under the age of 13 may have provided us with personal information, please contact us at  .

Will we ever change this Privacy Policy?

We are constantly working to improve our services, so we may need to change this Privacy Policy from time to time, but we will notify you of the changes by placing a notice. notice on our website at, by sending you an email and/or by some other means. We will not reduce your rights under this Privacy Policy without your express consent. Please note that if you have opted out of receiving email legal notices from us (or you have not provided us with your email address), those legal notices will still govern your use of the service. you and you remain responsible for reading and understanding them. These changes will only apply to the Personal Information we collect after we have posted the revised Privacy Policy.

What information have we gathered?

Information you provide to us:

We receive and store any information that you knowingly provide to us. For example, when you create an account, place an order, or sign up for our newsletter, we may collect Personal Information such as your name, email address, password, phone number, account login information. third-party accounts (for example, your login information for Facebook or other third-party websites), transaction information, and credit card information. If you provide us with your third-party account login information or log into our services through a third-party website or service, you understand that certain content and/or information contained in such accounts (“Third Party Account Information”) may be transmitted to your account with us and Third Party Account Information transmitted to our services are governed by this Privacy Policy; for example, your name and email address.

We may contact you if you have provided us with the means to do so. For example, if you have provided us with your email address, we may email you about your use of the services. In addition, we may receive a confirmation when you open an email from us. This confirmation helps us to make communicating with you more enjoyable and to improve our services. If you do not wish to receive communications from us, please indicate your preferences by opting out using the link provided in our email communication facility.

Information is collected automatically

Whenever you interact with our services, we automatically receive and log information on our server logs from your browser or device, which may include your IP address. , device identifier, “cookie” information, type of browser and/or device you are using to access our services, and the page or feature you requested. “Cookies” are identifiers that we pass to your browser or device to enable us to recognize your browser or device and tell us how and when pages and features in the service. Our services are visited and by how many people. You can change the options on your browser or device to prevent or restrict your device from accepting cookies,

Our advertising partners may also transmit cookies to your browser or device, when you click on advertisements that appear on the services. In addition, if you click on a link to a third party website or service, the third party may also transmit cookies to you. Again, this Privacy Policy does not cover the use of cookies by any third parties and we are not responsible for their privacy policies and practices. Please note that cookies set by third parties may continue to track your activities online even after you have left our services and such third parties may not comply with requests. “Do Not Track” that you have set using your browser or device.

We may use this data to customize content for you that we think you might like, based on your usage. We may also use it to improve our services - for example, this data may tell us how often users use a particular feature of the service, and we may use that knowledge to make the service interesting to as many users as possible.

Information collected from other websites and no tracking policy:

Through cookies that we place on your browser or device, we may collect information about your online activity after you leave our website. Like any other usage information we collect, this information allows us to improve our services and customize your online experience, and in other ways, as described in the Policy. this Privacy Policy. We use Google Analytics to collect information about the use of our services and websites. Google Analytics collects certain information, such as how often users visit this website, what pages they visit in doing so, and what other websites they used prior to arriving at this site. Google Analytics only collects the IP address assigned to you on the day you visit this website, instead of your name or other Personal Information. We do not combine information collected through the use of Google Analytics with your Personal Information. Although Google Analytics creates a permanent cookie on your web browser to identify you as a unique user the next time you visit this website, the cookie cannot be used by anyone other than Google. Google's ability to use and share information collected by Google Analytics about your visits to this website is limited by cookies cannot be used by anyone other than Google. Google's ability to use and share information collected by Google Analytics about your visits to this website is limited by cookies cannot be used by anyone other than Google. Google's ability to use and share information collected by Google Analytics about your visits to this website is limited by Google Analytics Terms of Use   and   Google Privacy Policy  .

Your browser may provide you with a "Do Not Track" option, which allows you to signal to operators of websites and web applications and services (including behavioral advertising services) that you are not want that operator to track some of your online activities over time across different websites. Our service does not support Do Not Track requests at this time, which means we collect information about your online activity both while you are using the service and after you leave the service. we. However, you can opt out of making your activity on the website available to Google Analytics by installing the Google Analytics opt-out browser add-on ( ) /gaoptout) from your web browser. The Google Analytics opt-out browser add-on gives visitors the ability to prevent Google Analytics from collecting and using their data.

Will we share any personal information we receive?

We may share your Personal Information with third parties as described in this section:

Non-Personally Identifiable Information:   We may anonymize your Personal Information so that you are not personally identifiable and provide it to our partners. We may also provide aggregate usage information to our partners, who may use it to understand how often and how people use our services, so that they too can provide you with the ultimate online experience. However, we never disclose aggregate usage information to a partner in a manner that personally identifies you, as an individual.

Advertisers: We allow advertisers and/or merchant partners (“Advertisers”) to select the demographics of users who will see their advertisements and/or promotions, and you agree that we may provide any information that we have collected from you in a non-personally identifiable form to an Advertiser, in order for that Advertiser to select the appropriate audience for advertisements and/or that privilege. For example, we may use the fact that you're in San Francisco to show you ads or offers for San Francisco businesses, but we won't tell those businesses who you are. Or, we may allow Advertisers to show their ads to users whose usage is similar to yours,

We may send files to you through our services (referred to as “web beacons”) from an advertising network. Web beacons enable ad networks to provide anonymous, aggregated testing, research and reporting to us and to advertisers. Web beacons also allow ad networks to serve targeted ads to you when you visit other websites. Because your web browser must request these web beacons and advertisements from the ad network's servers, these companies may view, edit or set their own cookies, just as if you had requested them. a web page from their website. You may opt out of web beacon tracking conducted by third parties through our services by adjusting the Do Not Track setting on your browser;

Linked Businesses:   In certain cases, third-party businesses or websites that we link to may sell or provide products or services to you through or in connection with other websites. service (alone or together with us). We will only share your Personal Information with such affiliated businesses to the extent that is relevant to that transaction or service. We do not control the policies and practices of third-party websites or businesses regarding privacy or anything else, so if you choose to engage in any transaction or service related to regarding a website or affiliated business, please review all such businesses' or sites' policies.

Agents:   We employ companies and others to perform tasks on our behalf and need to share your Personal Information with them in order to provide products or services to you; for example, we may use a payment processing company to receive and process your credit card transactions for us, and we use a third party to operate our website and provide us with order processing or fulfillment services. We do not control the privacy policies and practices of these companies and people.

User Profiles and Submissions:   If you log into the services through a third-party website or social networking service, your list of “friends” from that website or service may be automatic entry to the services and such “friends”, if they are also registered users of the services, may access certain non-public information that you have entered into the translation user profile its service. Again, we do not control the policies and practices of any other third-party website or service.

Business transfers:   We may choose to buy or sell assets, and may share and/or transfer customer information in connection with evaluating and entering into such transactions. In addition, if we (or our assets) are acquired, or if we go out of business, go bankrupt or undergo some other change of control, Personal Information may be one of our assets. transferred or acquired by a third party.

Protecting the Company and others: We reserve the right to access, read, retain and disclose any information that we reasonably believe is necessary to comply with the law or court order; enforce or apply our Terms of Sale, contained herein and other agreements; or protect the rights, property, or safety of our company, our employees, our users or others.

Is personal information about me confidential?

Your account is password protected for your privacy and security. If you access your account through a third-party website or service, you may have additional or different login protections available through that third-party website or service. You must prevent unauthorized access to your account and Personal Information by choosing and protecting passwords and/or other login mechanisms appropriately and restricting access to computers or devices. device and your browser by signing out once you're done accessing your account.

We strive to protect the privacy of your account and other Personal Information we keep on file, and maintain appropriate physical, technical and administrative safeguards (including including encryption) to protect such Personal Information, but unfortunately we cannot guarantee complete security. Intrusion or unauthorized use, hardware or software failure and other factors, can affect the security of user information at any time.

How long is my Personal Information stored?

We store your Personal Information for the duration of your account with us. We will retain your Personal Information for a minimum of five years or as necessary to comply with our legal obligations.

What Personal Information can I access?

Through your account settings, you may access and, in some cases, edit or delete the following information that you have provided to us: name and password, email address, location, calendar order history

The information you can view, update, and delete may change as the services change. If you have any questions about viewing or updating the information we have on file about you, please contact us at   support .

Pursuant to California Civil Code Section 1798.83-1798.84, California residents have the right to request notices from us identifying the types of Personal Information we share with our affiliates and/or third parties. for marketing purposes and to provide contact information to such affiliates and/or third parties. If you are a California resident and would like a copy of this notice, please request in writing to:

What options do I have?

You can always choose not to disclose information to us, but keep in mind that some information may be necessary to register with us or to take advantage of some of our features and non-disclosures. may reduce or limit your access to some of our service functions.

You can add, update or delete information as explained above. However, when you update the information, we may maintain a copy of the unaudited information in our records.

What if I have questions about this policy?

If you have any questions or concerns regarding our privacy policy, please send us a detailed message to , and we will try to resolve them. your problem 

For more information, please contact
Sales office and showroom in Hanoi: No. 16, Chu Van An street, STR Sunrise C, Southern urban area Ring road 3, Dai Kim ward, Hoang Mai district, Hanoi city
Transaction office and workshop in HCMC:  No. 406, No. 1 Street, Long Thoi Commune, Nha Be District, Ho Chi Minh City
Factory:  Sub-zone 14, Alley 855, Tran Phu Street, Luong Son Town, Luong Son District , Hoa Binh province
Phone: 0946 089 688, 0948 486 986, 0985 299 809, 0912 492 086, 096 2943068
Website :

Sales office and showroom in Hanoi:  No. 16, Chu Van An street, STR Sunrise C, Southern urban area Ring road 3, Dai Kim ward, Hoang Mai district, Hanoi city
Transaction office and workshop in HCMC:  No. 406, No. 1 Street, Long Thoi Commune, Nha Be District, Ho Chi Minh City
Factory:  Sub-zone 14, Alley 855, Tran Phu Street, Luong Son Town, Luong Son District , Hoa Binh province
Hotline: 0946 089 688
0948 486 986, 0985 299 809, 0912 492 086, 096 2943068
Website :


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