Policy on protection of personal information of consumers

a) Purpose of collecting personal information
The purpose of collecting customer information is related to issues such as:
 Providing products to Customers
 Providing product information and support as required of Customers
 Sending notices of the latest programs and products to Customers
 Communicate and solve problems arising when purchasing
 Improve service quality to serve Customers better
b) Scope of information
collection qilila.vn website collects information from customers when:
• Customers directly provide information, including: full name, email address, phone number, address
.
Customers provide information when interacting on the website qilila.vn
 Collecting Customer information from other legitimate sources.
c) Information storage time
QILILA VIETNAM CO., LTD will store the personal information provided by the
Customer on our internal systems in the process of providing services to the Customer
until the Customer customers have requested to destroy the information provided or the Company is dissolved or bankrupt
.
d) Persons or organizations that may have access to the Customer's information The
Customer agrees that, in case of necessity, the following agencies/organizations/individuals have
the right to access and collect such information: your personal information, including:
• Partners who provide services to us in connection with order fulfillment and referrals.
within the necessary business scope as well as applying regulations to ensure security and
confidentiality of personal information.
 Use third-party services to perform some activities related to
qilila.vn website. This third party ensures compliance with relevant personal information protection
regulations and security requirements related to personal information.
 At the request of competent state agencies
e) Address of information collection and management unit
 QILILA VIETNAM COMPANY LIMITED
 Address: Pho Chem, Ngoc Noi village, Tram Lo commune, Thuan district Thanh, Bac Ninh Province
 Phone: 0865474006 or 0914861488
 Email: sales@vinaem.vn
f) Methods and tools for users to access and correct data If the Customer has any request to access and correct the provided personal information
, the Customer can contact the following information. Following:
 Direct call to phone number: 0865474006 or 0914861488
 Email: sales@vinaem.vn
g) Mechanism for receiving and resolving complaints related to customer information
When detecting personal information If their personal information is misused or misused, customers
send complaints to email: sales@vinaem.vn or call 0865474006 or
0914861488 to complain and provide evidence related to the case for us. I. Our company
I undertake to respond immediately or at the latest within 24 (twenty-four) business hours
of receipt of the complaint.

For more information, please contact
QILILA VIETNAM CO., LTD
Sales office and showroom in Hanoi: No. 16, Chu Van An street, STR Sunrise C, Southern urban area Ring road 3, Dai Kim ward, Hoang Mai district, Hanoi city
Transaction office and workshop in HCMC:  No. 406, No. 1 Street, Long Thoi Commune, Nha Be District, Ho Chi Minh City
Factory:  Sub-zone 14, Alley 855, Tran Phu Street, Luong Son Town, Luong Son District , Hoa Binh province
Phone: 0946 089 688, 0948 486 986, 0985 299 809, 0912 492 086, 096 2943068
Email: contact@qilila.com 
Website : https://qilila.com

Sales office and showroom in Hanoi:  No. 16, Chu Van An street, STR Sunrise C, Southern urban area Ring road 3, Dai Kim ward, Hoang Mai district, Hanoi city
Transaction office and workshop in HCMC:  No. 406, No. 1 Street, Long Thoi Commune, Nha Be District, Ho Chi Minh City
Factory:  Sub-zone 14, Alley 855, Tran Phu Street, Luong Son Town, Luong Son District , Hoa Binh province
Hotline: 0946 089 688
Phone:
0948 486 986, 0985 299 809, 0912 492 086, 096 2943068
Email: contact@qilila.com
Website : https://qilila.com

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